Shipping & Returns

SHIPPING POLICY

YETI Coolers understands that getting your items quickly is important to you, so we make every effort to process your order quickly.  Please review our shipping policies below.  However, if expedited shipping or special arrangements are necessary, please contact customer service by phone (512-394-9384) or by E-Mail (customerservice@yeticoolers.com).  We will be happy to assist you.

Please note all custom logo or monogrammed coolers will require additional processing time.  Promotional shipping (i.e. Free Shipping) is only applied to orders shipped within the continental United States (does not apply to HI or AK), and could pertain only to orders above a certain threshold (i.e. $100).

Continental United States and Canada

YETI® Coolers uses Federal Express Ground service on all shipments within the continental United States and Canada unless otherwise noted by the customer.  Please allow 1-3 days for processing, and an additional 1-4 business days for your order to arrive based on your location and which product(s) you choose.

You will be given a tracking number for your shipment via email when your order has been processed.

Alaska and Hawaii

All shipments to Alaska or Hawaii must be shipped 2nd Day Air or Overnight (no ground service available), and may incur an additional shipping charge based on weight or insured value of the package. If this should occur, we will contact you with the new shipping charge before processing your order.

You will be given a tracking number for your shipment via email when your order has been processed.

International

YETI® only offers international shipping via a third-party, please visit Bongo for more information.  If you need additional assistance, please contact customer service by phone (512-394-9384) or by E-Mail (customerservice@yeticoolers.com).  We will be happy to assist you.

RETURN POLICY

If you are not 100% happy with your purchase from YETI Coolers, you can return the product(s) for a full refund within 30 days of purchase.   For products purchased directly from our authorized dealers, their return policy applies to your purchase.  Please contact them directly for information regarding their return policy.

The following is YETI® Coolers’ return policy for all purchases made through our website:

  • You can return your product(s) up to 30 days from the original purchase date.   All merchandise must be unused / unworn, and returned in the original packaging.  If possible, please include a copy of original receipt of the purchase.
  • A full refund for the price of the merchandise will be automatically applied to your credit card or original method of payment within 7 days.  Original and returning shipping costs are non-refundable, unless the merchandise was shipped incorrectly.
  • After 30 days, a store credit for the price of the merchandise will be issued on all merchandise returned within 60 days of the original purchase date. All merchandise must be unused / unworn, and returned in the original packaging.  This store credit has no expiration date. Original and returning shipping costs are non-refundable, unless the merchandise was shipped incorrectly.
  • No refunds will be given on merchandise returned after 60 days of the original purchase date.
  • Please contact YETI customer service team at (512) 394-9384 to set up your return.

To avoid problems, please include a copy of your original receipt with the merchandise so we can process your return.  Please note our return policy only applies to products purchased directly from YETI Coolers via phone, showroom, or website.

 

 

Testimonials

"I've been buying coolers all my life! So have you! I'm THROUGH, DONE, FINISHED! I've got my YETI now. All I have to worry about is what to put in it." - Flip Pallot Legendary fisherman/ TV show host Read More

"The YETI Coolers are the Rolls Royce of all coolers. I have taken mine on several flights already and they even stand up to the baggage handlers in the airports. That's the quality I need in a product." - Dick Scorzafava The Radical Bowhunter Read More

"As professional guides we want professional equipment. YETI Coolers are definitely professional grade!" - Rick and Julie Kreuter Beyond the Hunt TV Read More

"YETI Coolers are superior ... from the hinges and latches to the tough-as-nails construction. Best of all, they keep everything colder, longer! You can spend less and get a cooler that will fail after a couple years of hard use. Or you can step up to a YETI and own the world's finest cooler that will never let you down." - Babe Winkelman Good Fishing and Outdoor Secrets TV Read More

"We use our YETI Coolers when traveling out of state to hunt big bucks. They are durable and most importantly keep our meat and capes cool so we can get them back home for processing! We don't leave home without one!" - Pat Reeve & Nicole Jones Driven TV Read More

"Having spent a lifetime using cheap coolers with hinges and fasteners that inevitably break, I'm glad to see that the YETI is built like the proverbial brick outhouse. There are 2 full inches of insulation inside the rotomolded body and lid. Hinges are recessed toavoid knocks, and the lid has a massive, freezer-type seal." - John Merwin Field Editor, Field & Stream Read More

"The YETI Tundra coolers withstand smashing, prying, scratching, biting, and tossing by hungry bears." - Interagency Grizzly Bear Committee (IGBC) Read More

"YETI coolers are one of the best I have seen. Simple, tough and keeps ice for 5 days in 117 degree heat!" - Arnie Chandola Northwest Voyageurs Little Salmon Lodge Read More

"This is the best customer service I have ever received on any type of product that I own." - George Pugh Read More

"I love my YETI cooler!" - Todd Moore Read More

"I bought the YETI 105 Tundra today. Wow, this thing is built like a truck!" - Capt. Scott Swartz Founder of the Florida Fly Fishing Schools and Atlanta Fly Fishing School Read More

"Just received my 85qt. Tundra..What a beauty!! GREAT quality is an understatement!" - Bob Popovics Read More

"I just received my Tundra 65 qt YETI!! I figured it would be built better than the competition, but I dint think it would be THIS STRONG. The handlesand hinges are great, the seal is superb. Hell, its built better than the 'fridge in my home!! We learned a tough lesson in Houston after Hurricane Ike. There's no such thing as too much ice chest. It's a fact, we may not haveanother hurricane for another 10 years...OR we may have a cat 5 NEXT YEAR, either way, I'll be better prepared with this YETIcooler." - Brad Read More

"I just took a 45qt. and 65qt. YETI Tundra for testing on a 5 day Smith float in Montana...Impressive!" - William Gillespie Read More

"The cooler exceeded my expectations...which were pretty high." - Kevin Ruland Read More

"Ya'll build one tough cooler. I have a fishing camp on Big Lake in Hackberry Louisiana. When Hurricane Ike came through, we had 5 ft of water under the camp from the storm surge. I found my YETIa quarter mile away, some 100 yards back in a tallow tree swamp. Other than a few scratches, it cleaned up very well. I am very happy to have it back. Great product!" - Jeff McDonald Houston, Texas Read More