Shipping & Returns

SHIPPING POLICY

YETI Coolers understands that getting your items quickly is important to you, so we make every effort to process your order quickly. Please review our shipping policies below. However, if expedited shipping or special arrangements are necessary, please contact customer service by phone (512-394-9384) or by E-Mail (customerservice@yeticoolers.com). We will be happy to assist you.

Please note all custom logo or monogrammed coolers will require additional processing time. Promotional shipping (i.e. Free Shipping) is only applied to orders shipped within the continental United States (does not apply to HI or AK), and could pertain only to orders above a certain threshold (i.e. $100).

Continental United States and Canada

YETI® Coolers uses Federal Express Ground service on all shipments within the continental United States and Canada unless otherwise noted by the customer. Please allow 1-3 days for processing, and an additional 1-4 business days for your order to arrive based on your location and which product(s) you choose.

You will be given a tracking number for your shipment via email when your order has been processed.

Alaska and Hawaii

All shipments to Alaska or Hawaii must be shipped 2nd Day Air or Overnight (no ground service available), and may incur an additional shipping charge based on weight or insured value of the package. If this should occur, we will contact you with the new shipping charge before processing your order.

You will be given a tracking number for your shipment via email when your order has been processed.

International

YETI® only offers international shipping via a third-party, please visit Bongo for more information. If you need additional assistance, please contact customer service by phone (512-394-9384) or by E-Mail (customerservice@yeticoolers.com). We will be happy to assist you.

RETURN POLICY

If you are not 100% happy with your purchase from YETI Coolers, you can return the product(s) for a full refund within 30 days of purchase. For products purchased directly from our authorized dealers, their return policy applies to your purchase. Please contact them directly for information regarding their return policy.

The following is YETI® Coolers’ return policy for all purchases made through our website:

You can return your product(s) up to 30 days from the original purchase date. All merchandise must be unused / unworn, and returned in the original packaging. If possible, please include a copy of original receipt of the purchase.
A full refund for the price of the merchandise will be automatically applied to your credit card or original method of payment within 7 days. Original and returning shipping costs are non-refundable, unless the merchandise was shipped incorrectly.
After 30 days, a store credit for the price of the merchandise will be issued on all merchandise returned within 60 days of the original purchase date. All merchandise must be unused / unworn, and returned in the original packaging. This store credit has no expiration date. Original and returning shipping costs are non-refundable, unless the merchandise was shipped incorrectly.
No refunds will be given on merchandise returned after 60 days of the original purchase date.
Please contact YETI customer service team at (512) 394-9384 to set up your return.

To avoid problems, please include a copy of your original receipt with the merchandise so we can process your return. Please note our return policy only applies to products purchased directly from YETI Coolers via phone, showroom, or website.

Buy Now

Look Who's Using YETI

"If you put all the coolers that I’ve bought throughout my lifetime end to end, you’d have coolers from Homestead to Houston…Now why would YETI come along and ruin a perfectly good consumer like myself?"

Flip Pallot, Legendary fisherman/TV show host

"When I’m in the wilds of my Yukon moose territory, I need the toughest coolers on the planet to keep our supplies safe and fresh. Nothing compares to YETI."

Jim Shockey Hunting Adventures

"I never really knew there was such a big difference in the quality and effectiveness of a cooler until I got a YETI. Makes all my other coolers seem very temporary. Everyone always wants to borrow my YETI. I don’t blame them…but go buy your own."

Jay Gregory, The Wild Outdoors

"We log lots of miles each year pursuing deer, elk, and all sorts of other big game. Being tough on our gear just comes with the territory. Thanks to YETI, we never have to worry about melting ice, spoiling meat or broken coolers. YETI does the job like no other! Everyone else is playing for second place!"

Lee & Tiffany Lakosky, The Crush

"In my world, a cooler is as important as a home refrigerator. Coolers have to be much more than just a place to keep cold drinks. They have to be a seat for a 300 lb man and a casting platform. I used to buy coolers frequently as the lids would be destroyed and they would no longer hold ice. No more! I have a YETI now; a lifetime investment."

Tom Rowland, Saltwater Experience TV

"Insulated to the hilt and built like an armored truck! Finally, a cooler tough enough for serious outdoor use. YETIs are not only durable, but best of all they keep ice like no other cooler. Get a YETI and you’ll be out of the cooler market for years!"

David Morris, The Bucks of Tecomate

"Everything in my life is supernatural-safari grade from my underwear, to my bow, to my vehicle, to my YETI COOLER. Anything less than a YETI COOLER is like bringing a vegetarian salad to my birthday party Bar-B-Q."

"Razor Dobbs Alive" TV

"YETI Coolers are the most durable ice chests I have ever owned! We use them on our guide boats every day and they look like new, keep ice for a week and make great casting platforms."

Rich Tudor, Saltwater Experience TV

"The YETI Coolers are the Rolls Royce of all coolers. I have taken mine on several flights already and they even stand up to the baggage handlers in the airports. That’s the quality I need in a product."

Dick Scorzafava, The Radical Bowhunter

"Knowing the ice in my YETI Coolers will still be frozen when I return to the trailhead, I am able to hunt longer and farther into the wilderness. With a YETI, I know that the meat that I have harvested will be kept ice-cold until I’m able to get it out of the mountains."

Mark Seacat, Live Hunt

"I’ve never seen a product that is so far advanced from others in its category, truly top in class. There is absolutely no match for a YETI."

"As professional guides we want professional equipment. YETI Coolers are definitely professional grade!"

Rick and Julie Kreuter, Beyond the Hunt TV

"Chasing big bucks from New Mexico to Saskatchewan, we demand the highest level of performance out of our gear. YETI Coolers protect our meat and capes en route to the processor and stand up to rugged abuse in the field. We don’t leave home without them!"

Pat Reeves & Nicole Jones, Driven TV

"Finally a cooler that works and stands up to my lifestyle!!! Whether I’m chasing Roosterfish off the beach deep in Baja, catching world record Redfish in the Gulf of Mexico or surfing a remote reef break in mainland Mexico, YETI Coolers keeps everything cool and fresh even in the hottest locations. There is no cooler on the market that can stand up to a YETI. PERIOD!"

Conway Bowman, Fly Fishing the World

"I got the YETI Tundra cooler, it’s awesome, a real hunter’s tool."

Mike Hanback, Big Deer, Inc.

"If you think you’re saving money by going with a lesser cooler than a YETI, you are dead wrong. YETIs stand up to heat, weather, bumps and bears all while providing a comfortable seat for our rafting guests and keeping food and drinks cold for days. We used to replace coolers at the end of each season before we wised up and invested in the quality of some YETIs. Best on the river."

YETI Coolers