Shipping & Returns
RETURN POLICY
Following is YETI Coolers return policy for all purchases made through our internet site:
A full refund for the price of the merchandise will be issued on all merchandise returned within 30 days of the original shipment date. All merchandise must be unworn and returned in the original box. Original and returning shipping costs are non-refundable, unless the merchandise was shipped incorrectly.
After 30 days, a store credit for the price of the merchandise will be issued on all merchandise returned within 60 days of the original shipment date. All merchandise must be unworn and returned in the original box. This store credit has no expiration date. Original and returning shipping costs are non-refundable, unless the merchandise was shipped incorrectly.
NO REFUNDS WILL BE GIVEN ON MERCHANDISE RETURNED AFTER 60 DAYS OF THE ORIGINAL SHIPMENT DATE.
To avoid problems, please include a copy of your original receipt with the merchandise so we can process your return.
SHIPPING POLICY
YETI Coolers uses Federal Express Ground service on all shipments unless otherwise noted by the customer. Please allow 1-7 BUSINESS days for your order to arrive based on your location and which product(s) you choose.
YETI Coolers can not ship merchandise outside of the USA at this time. All shipments to Alaska or Hawaii must be shipped 2nd Day Air or Overnight (no ground service available), and may incur an additional shipping charge based on weight or insured value of the package. If this should occur, we will contact you with the new shipping charge before processing your order.
You will be given a tracking number for your shipment when your order has been fulfilled. If you need additional assistance, please contact us by phone (512-394-9384) or by E-Mail (info@yeticoolers.com).
Site Information
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Look Who's Using YETI
George Pugh
"This is the best customer service I have ever received on any type of product that I own."
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Arnie Chandola Northwest Voyageurs Little Salmon Lodge
"YETI coolers are one of the best I have seen. Simple, tough and keeps ice for 5 days in 117 degree heat!"
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Interagency Grizzly Bear Committee (IGBC)
"The YETI Tundra coolers withstand smashing, prying, scratching, biting, and tossing by hungry bears."
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John Merwin Field Editor, Field & Stream
"Having spent a lifetime using cheap coolers with hinges and fasteners that inevitably break, I'm glad to see that the YETI is built like the proverbial brick outhouse. There are 2 full inches of insulation inside the rotomolded body and lid. Hinges are recessed toavoid knocks, and the lid has a massive, freezer-type seal."
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Pat Reeve & Nicole Jones Driven TV
"We use our YETI Coolers when traveling out of state to hunt big bucks. They are durable and most importantly keep our meat and capes cool so we can get them back home for processing! We don't leave home without one!"
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Babe Winkelman Good Fishing and Outdoor Secrets TV
"YETI Coolers are superior ... from the hinges and latches to the tough-as-nails construction. Best of all, they keep everything colder, longer! You can spend less and get a cooler that will fail after a couple years of hard use. Or you can step up to a YETI and own the world's finest cooler that will never let you down."
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Rick and Julie Kreuter Beyond the Hunt TV
"As professional guides we want professional equipment. YETI Coolers are definitely professional grade!"
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Dick Scorzafava The Radical Bowhunter
"The YETI Coolers are the Rolls Royce of all coolers. I have taken mine on several flights already and they even stand up to the baggage handlers in the airports. That's the quality I need in a product."
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Flip Pallot Legendary fisherman/ TV show host
"I've been buying coolers all my life! So have you! I'm THROUGH, DONE, FINISHED! I've got my YETI now. All I have to worry about is what to put in it."
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Mike Hanback Big Deer, Inc.
"I got the YETI Tundra cooler, it's awesome, a real hunter's tool."
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Capt. Scott Swartz Founder of the Florida Fly Fishing Schools and Atlanta Fly Fishing School
"I bought the YETI 105 Tundra today. Wow, this thing is built like a truck!"
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Bob Popovics
"Just received my 85qt. Tundra..What a beauty!! GREAT quality is an understatement!"
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Brad
"I just received my Tundra 65 qt YETI!! I figured it would be built better than the competition, but I dint think it would be THIS STRONG. The handlesand hinges are great, the seal is superb. Hell, its built better than the 'fridge in my home!! We learned a tough lesson in Houston after Hurricane Ike. There's no such thing as too much ice chest. It's a fact, we may not haveanother hurricane for another 10 years...OR we may have a cat 5 NEXT YEAR, either way, I'll be better prepared with this YETI cooler."
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William Gillespie
"I just took a 45qt. and 65qt. YETI Tundra for testing on a 5 day Smith float in Montana...Impressive!"
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Jeff McDonald
"Ya'll build one tough cooler. I have a fishing camp on Big Lake in Hackberry Louisiana. When Hurrican Ike came through, we had 5 ft of water under the camp from the storm surge. I found my YETI a quarter mile away, some 100 yards back in a tallow tree swamp. Other than a few scratches, it cleaned up very well. I am very happy to have it back. Great product!"
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